Privacy Policy

Mrs Bold (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following personal information:

  • Personal Identification Information: Name, email address, phone number, physical address, date of birth, and ID number.
  • Financial Information: Bank account details for payment processing.
  • Technical Data: IP address, browser type, version, time zone setting, browser plug-in types, and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Information

We collect personal information in the following ways:

  • Direct Interactions: When you fill out forms, register for our events, or correspond with us via phone, email, or otherwise.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Information

We will use your personal information for the following purposes:

  • To process your registration and manage your participation in our events.
  • To communicate with you regarding updates, promotions, and news about Mrs Bold.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and protect our legal rights.
  • To process payments and refunds.
  • To send you marketing communications that you have opted in to receive.

4. Sharing Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and marketing service providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We store your personal information on secure servers and ensure that it is only accessible by authorized personnel.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under POPIA and GDPR, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
  • Erasure: You have the right to request the deletion of your personal information under certain circumstances.
  • Restriction: You have the right to request the restriction of processing your personal information under certain circumstances.
  • Portability: You have the right to request the transfer of your personal information to another party.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognize and remember your preferences. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.